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Shipping policy

We would like to clarify that your order processing times are separate from the shipping times they see at checkout. 

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There could be delays from time to time due to high volume of orders or postal service problems that are outside of our control. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer free US shipping (standard USPS) on orders over 30 USD.

International Shipping

We offer international shipping to the following countries to all countries available at checkout. 

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cicada Voice Inc is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 1-5 days of receiving your shipping confirmation email, please contact us at hello@wearecicada.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes 114 NW 25TH ST, MIAMI, FL, 33127

Size Chart
For Men For Women
5-9 8-12 5-9 8-12
US shoe size 4-7 8-12 5-9 10-14
EUR shoe size 36-40 40-46 35-40 41-46
UK shoe size 3-6 7-11 3-7 8-11
For Men
5-9 8-12
US 4-7 8-12
EUR 36-40 40-46
UK 3-6 7-11
For Women
5-9 8-12
US 5-9 10-14
EUR 35-40 41-46
UK 3-7 8-11

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